PRIVACY POLICY
POLICY ID IS.P07
ClarkPowell is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains the types of information we collect, how it is used, the measures we take to safeguard it, and your rights as a user of our website and related services.
1. Personally Identifiable Information (PII)
What We Collect:
When you interact with ClarkPowell, such as by visiting our website, submitting a form, or joining a live chat, requesting support, or registering for events, we may collect certain Personally Identifiable Information (PII), including but not limited to:
• Full name
• Email address
• Mailing or physical address
• Phone number
• Company or organization name
• Job title or professional role
• Any other personal data you voluntarily submit
How We Use PII:
Your PII is collected and used only for the specific purposes for which it was provided, such as:
• Responding to your inquiries or service requests
• Delivering product or service information
• Providing customer support
• Scheduling consultations or meetings
• Sending newsletters, updates, or promotional materials (if you’ve opted in)
• Improving the quality and effectiveness of our services and communications
Retention of PII:
We retain your personal data only for as long as necessary to fulfill the purpose it was collected
for, or to comply with legal or contractual obligations.
PII Sharing and Disclosure:
ClarkPowell does not sell, lease, trade, or otherwise disclose your PII to third parties for their marketing or commercial purposes. We may, however, share your information:
• With trusted service providers acting on our behalf under strict confidentiality agreements
• When legally required to do so by law, regulation, subpoena, or court order
• To protect the rights, safety, or property of ClarkPowell, our users, or others
2. Non-Personally Identifiable Information What We Collect:
In addition to PII, we may automatically collect non-personal information when you use our
website. This includes:
• IP address and geolocation data
• Browser type and version
• Operating system
• Device type (e.g., desktop, mobile)
• Pages viewed and time spent on the site
• Referring URLs and search terms
• Website navigation behavior
How We Use Non-PII:
This data helps us:
• Analyze site usage trends and performance
• Improve site functionality and user experience
• Identify technical issues and optimize website content
• Deliver targeted marketing or informational content, where appropriate
Non-PII cannot be used to identify you individually and is typically aggregated for analytics purposes.
3. Third-Party Sites & Services
External Links and Integrations:
ClarkPowell’s website may include links to external websites or integrate with third-party tools or platforms (e.g., form builders, marketing tools, social media platforms, etc.). These services may collect information independently and are governed by their own privacy policies. We strongly recommend that you review the privacy practices of any third-party sites or services before submitting personal information through them.
Third-Party Processors:
We may engage reputable vendors and service providers (e.g., web hosting, analytics, CRM platforms) to assist with data processing and communication. These parties are contractually bound to protect your information and use it only for the purpose of fulfilling services on our behalf.
4. Data Security
ClarkPowell uses appropriate technical and organizational safeguards to protect your information
from unauthorized access, misuse, alteration, or destruction. These measures include:
• SSL encryption for website forms and communications
• Access controls and authentication mechanisms
• Routine security updates and system monitoring
• Employee training and internal confidentiality agreements
Despite these precautions, no method of data transmission over the internet or electronic storage is 100% secure. We encourage users to take personal precautions and notify us immediately if they suspect any compromise of their data.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights under applicable privacy laws, such as:
• The right to access the personal data we hold about you
• The right to correct or update inaccurate information
• The right to request deletion of your data (subject to legal requirements)
• The right to withdraw consent or opt out of communications
• The right to lodge a complaint with a regulatory authority
To exercise any of these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
ClarkPowell may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. ClarkPowell will post any changes to this policy on this page. It is the user’s responsibility to check this policy should they have concerns regarding how ClarkPowell values and handles information obtained on its websites and services. We encourage you to periodically review this policy to stay informed about how we protect your information.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to make a data request, please contact:
ClarkPowell 110 Regent Dr. Winston-Salem, NC 27103 Email: [email protected]
Phone: 336-760-4932
What We Collect:
When you interact with ClarkPowell, such as by visiting our website, submitting a form, or joining a live chat, requesting support, or registering for events, we may collect certain Personally Identifiable Information (PII), including but not limited to:
• Full name
• Email address
• Mailing or physical address
• Phone number
• Company or organization name
• Job title or professional role
• Any other personal data you voluntarily submit
How We Use PII:
Your PII is collected and used only for the specific purposes for which it was provided, such as:
• Responding to your inquiries or service requests
• Delivering product or service information
• Providing customer support
• Scheduling consultations or meetings
• Sending newsletters, updates, or promotional materials (if you’ve opted in)
• Improving the quality and effectiveness of our services and communications
Retention of PII:
We retain your personal data only for as long as necessary to fulfill the purpose it was collected
for, or to comply with legal or contractual obligations.
PII Sharing and Disclosure:
ClarkPowell does not sell, lease, trade, or otherwise disclose your PII to third parties for their marketing or commercial purposes. We may, however, share your information:
• With trusted service providers acting on our behalf under strict confidentiality agreements
• When legally required to do so by law, regulation, subpoena, or court order
• To protect the rights, safety, or property of ClarkPowell, our users, or others
2. Non-Personally Identifiable Information What We Collect:
In addition to PII, we may automatically collect non-personal information when you use our
website. This includes:
• IP address and geolocation data
• Browser type and version
• Operating system
• Device type (e.g., desktop, mobile)
• Pages viewed and time spent on the site
• Referring URLs and search terms
• Website navigation behavior
How We Use Non-PII:
This data helps us:
• Analyze site usage trends and performance
• Improve site functionality and user experience
• Identify technical issues and optimize website content
• Deliver targeted marketing or informational content, where appropriate
Non-PII cannot be used to identify you individually and is typically aggregated for analytics purposes.
3. Third-Party Sites & Services
External Links and Integrations:
ClarkPowell’s website may include links to external websites or integrate with third-party tools or platforms (e.g., form builders, marketing tools, social media platforms, etc.). These services may collect information independently and are governed by their own privacy policies. We strongly recommend that you review the privacy practices of any third-party sites or services before submitting personal information through them.
Third-Party Processors:
We may engage reputable vendors and service providers (e.g., web hosting, analytics, CRM platforms) to assist with data processing and communication. These parties are contractually bound to protect your information and use it only for the purpose of fulfilling services on our behalf.
4. Data Security
ClarkPowell uses appropriate technical and organizational safeguards to protect your information
from unauthorized access, misuse, alteration, or destruction. These measures include:
• SSL encryption for website forms and communications
• Access controls and authentication mechanisms
• Routine security updates and system monitoring
• Employee training and internal confidentiality agreements
Despite these precautions, no method of data transmission over the internet or electronic storage is 100% secure. We encourage users to take personal precautions and notify us immediately if they suspect any compromise of their data.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights under applicable privacy laws, such as:
• The right to access the personal data we hold about you
• The right to correct or update inaccurate information
• The right to request deletion of your data (subject to legal requirements)
• The right to withdraw consent or opt out of communications
• The right to lodge a complaint with a regulatory authority
To exercise any of these rights, please contact us at [email protected].
6. Changes to This Privacy Policy
ClarkPowell may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. ClarkPowell will post any changes to this policy on this page. It is the user’s responsibility to check this policy should they have concerns regarding how ClarkPowell values and handles information obtained on its websites and services. We encourage you to periodically review this policy to stay informed about how we protect your information.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to make a data request, please contact:
ClarkPowell 110 Regent Dr. Winston-Salem, NC 27103 Email: [email protected]
Phone: 336-760-4932
