Need Service for Your AV System?
ClarkPowell’s dedicated Service Team helps keep your AV systems performing at their best long after installation. Whether we designed and installed your system or you need support for technology from another provider, we can help with maintenance, troubleshooting, repairs, and ongoing system care.
ClarkPowell’s dedicated Service Team helps keep your AV systems performing at their best long after installation. Whether we designed and installed your system or you need support for technology from another provider, we can help with maintenance, troubleshooting, repairs, and ongoing system care.
|
Need support?
Getting help is quick and easy. Our service team is available via phone or email (8 AM–5 PM, M-F), and our online service portal is accessible 24/7/365 for around-the-clock convenience. To set up your secure service portal access, contact Brian today! Brian Koopman, CTS Service & Quality Assurance Coordinator [email protected] 1-800-532-1099 Keep your spaces running smoothly with AV support you can count on. |
See What Our Clients Are Saying
"We ask for many visits, and responses are always quick and professional.”
Barbara West, Winston Starts
“The team here is very pleased with the repair work that was done in the Progress 1 conference room."
Justin Judge, Progress Rail
“Request for correction of an issue was resolved quickly and in 1 visit."
Jim Friday, Trane Technologies
“From the time I submit a support ticket, until the job is complete, the ClarkPowell team is quick to respond and resolve the issue."
Chad Ritchie, Alexander County Government.
"We ask for many visits, and responses are always quick and professional.”
Barbara West, Winston Starts
“The team here is very pleased with the repair work that was done in the Progress 1 conference room."
Justin Judge, Progress Rail
“Request for correction of an issue was resolved quickly and in 1 visit."
Jim Friday, Trane Technologies
“From the time I submit a support ticket, until the job is complete, the ClarkPowell team is quick to respond and resolve the issue."
Chad Ritchie, Alexander County Government.
We know that reliability is everything when it comes to your AV systems. Our Assurance Service Plans provide proactive maintenance, priority support, and unlimited service calls—so you can focus on what matters without worrying about downtime.
Assurance Plan
A comprehensive annual service contract designed to keep your AV system performing at its best, including:
Assurance Plus
Enhanced Coverage for Added Peace of Mind for organizations that need faster response times and more preventative care, Assurance Plus delivers:
Block Service Hours
Flexible, Cost-Effective Support
Need flexibility? Purchase discounted blocks of service hours, available for use anytime over a 12-month period for service calls or routine maintenance—whenever you need it.
Assurance Plan
A comprehensive annual service contract designed to keep your AV system performing at its best, including:
- Priority Telephone Support
- 2-Day On-Site Response (if reported before 10:00 AM EST)
- Unlimited Service Visits
- 2 Preventive Maintenance Visits per Year
- Real-Time Service Ticket Email Updates
- 24/7 Online Ticket Booking System
Assurance Plus
Enhanced Coverage for Added Peace of Mind for organizations that need faster response times and more preventative care, Assurance Plus delivers:
- Priority Telephone Support
- Next-Day On-Site Response (if reported before 10:00 AM EST)
- Unlimited Service Visits
- 4 Preventive Maintenance Visits per Year
- Real-Time Service Ticket Email Updates
- 24/7 Online Ticket Booking System
Block Service Hours
Flexible, Cost-Effective Support
Need flexibility? Purchase discounted blocks of service hours, available for use anytime over a 12-month period for service calls or routine maintenance—whenever you need it.
- Maximize uptime
- Avoid unexpected repair costs
- Gain peace of mind with expert support
Keeping your AV system running at peak performance is our top priority
Whether your system was installed by ClarkPowell or another provider, our comprehensive service programs are designed to keep your technology performing reliably day after day.
Contact your Account Manager today to customize an Assurance Service Plan and make the switch to a reliable, cost-effective support plan.
Whether your system was installed by ClarkPowell or another provider, our comprehensive service programs are designed to keep your technology performing reliably day after day.
Contact your Account Manager today to customize an Assurance Service Plan and make the switch to a reliable, cost-effective support plan.