Keeping Your Audiovisual System Operating at Peak Performance is Our Priority

ClarkPowell offers excellent service programs for clients with systems installed by us or by other companies.​ We understand the need for your audiovisual system to be stable and operational at all times. ​
Requesting a service visit couldn't be easier. Our service team can be reached via email or phone (8am-5pm M-F) and through our on-line service portal 24/7/365. On-line service requests require an ID & Password. Contact Brian to get setup.
Brian Koopman, CTS ​
Service & Quality Assurance Coordinator
bkoopman@clark-powell.com
1-800-532-1099
 “We ask for many visits and responses are always quick and professional.”
Barbara West, Winston Starts

“The team here is very pleased with the repair work that was done in the Progress 1 conference room.
Justin Judge, Progress Rail

“Request for correction of an issue, was resolved quickly and in 1 visit.
Jim Friday, Trane Technologies

“From the time I submit a support ticket, until the job is complete, Clark-Powell team are quick to respond and resolve the issue.
Chad Ritchie, Alexander County Govt.

Get more from your AV investment with a comprehensive Assurance service plan

These plans ensure minimal system downtime, enable continuation of daily business activities, and ease budget management. We recognize that your system's functionality is essential to your organization's success. 
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​ClarkPowell's Assurance Plan is a comprehensive annual service contract that provides unlimited service calls & periodic preventative maintenance visits designed to fully support the needs of your systems.

  • ​Priority Telephone Support
  • 2 Day Response time to site (if reported prior to 10:00am EST)
  • Unlimited Service Visits
  • 2 Preventative Maintenance Visits per year
  • Service Ticket Email Updates
  • Online Ticket Booking System                                  

Assurance Plus Plan
  • Priority Telephone Support
  • Next Day Response time to site (if reported prior to 10.00am EST)
  • Unlimited Service Visits
  • 4 Preventative Maintenance Visits per year
  • Service Ticket Email Updates
  • Online Ticket Booking System​

​Contact your Account Manager to develop your personalized Assurance Service Plan quote. Many of our clients have already recognized the benefits and have made the switch from the uncertainty of a time-and-materials arrangement to the reliability of a service plan.

BLOCK SERVICE HOURS
ClarkPowell offers the purchase of blocks of service hours, at a discounted price that can be used throughout the following twelve month period.  These hours can be used for service calls or routine maintenance as you see fit.