ClarkPowell has recently learned that Leightronix will no longer be using their reseller channel. This means we will no longer be able to offer Leightronix hardware upgrades, VieBit subscriptions, or Total Info subscriptions.
What does this mean for you and your organization?
You can still purchase Viebit subscriptions and Total Info subscriptions directly through the Leightronix website. If you currently use under warranty Leightronix hardware, you’ll need to go through the Leightronix website customer portal and create a support request.
If you have out-of-warranty hardware, you can also use the web portal, but be aware there’s a charge for support. Also, it’s unclear how long Leightronix will continue to service out-of-warranty hardware.
ClarkPowell will always try to assist whenever you have equipment issues, and that won’t change if you run into problems with your Leightronix equipment. Our hope is that Leightronix will continue to assist ClarkPowell if we are troubleshooting Leightronix hardware/software.
If you are interested in replacing your current Leightronix hardware, video-on-demand, or streaming service with a different system, ClarkPowell also works with Cablecast. Cablecast offers solutions similar to Leightronix, but they also offer additional solutions that may fit your needs. In addition to video servers, Cablecast also offers 24/7 streaming, video-on-demand, and OTT solutions. And their support is top notch.
If you need any additional information on Leightronix and/or Cablecast, or if you would like to schedule a demo, you can reach out to Warren Baker ✆ 800 532 1099
Our goal, as always, is to help you find the best solution to fit your application and your budget.
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